Your project is unique to you. Every project is a little different, but we have established a list of steps to help with the project flow.
1st: Understand your project and the scope.
You don’t need to know everything about materials or what we will need to do, you just need to know everything you want to achieve. We will help you select materials and processes to deliver what you want.
2nd: Look for referrals to contractors and ask for references.
Understand your project and collect a few bids for the project. Every contractor is different and will have different skills and abilities. The bids should be clear and concise and should contain all the required information. Be wary of low information and low prices. We are a one stop shop and we perform all the work required from start to finish. Our bid will be honest, accurate and will list all the items required to complete the project. Initially, the bid may have a range of costs until you select actual materials and the project scope.
3rd: Choose your desired materials and scope. Then choose your contractor.
Before you pay for any service you must secure a final bid and a contract that mirrors the final bid. You should be clear about any extra charges or potential change orders. Be wary of progress payments unless they are spelled out clearly and there is at least a substantial final amount due. We usually require a 50% payment before we can pick up the material or begin fabrication and then the final 50% is due when we have completed the project and you are satisfied.
4th: Let your contractor guide you through the process.
This is the typical order that we will need you to follow.
- Demolition of existing material
Please do not throw away any of the old sinks, faucets, disposer or plumbing pieces. We need some of the items for the install. We will dispose of them when we are completed.
Please note: There will be dust and debris! Demolition is a very rough process. Your existing countertops were not designed to be removed easily. We must literally break the existing material into smaller pieces to remove it. This results in broken tile, jagged mesh and crumbled float material. We will remove the existing material in a professional and expedited manner to minimize the experience. Please do not enter the work area while this process is ongoing. Please do not attempt to clean the area. We will do this for you. We highly recommend delaying any cleaning in the area for at least a few days so that all debris has settled.
- Select your material
- Select your sink
We recommend that we purchase your sink. We purchase direct from the manufacturers and we receive first quality products and a great price. Online retailers often sell second quality products and delays and damage issues can arise.
- Select a date for templating
- Select your edge profile and design
Please note: Issues can arise. Stone is very fragile until it is installed. Breaks can occur and this completely stops our fabrication process and all projects come to a halt while we address the issue. A fabrication in process takes up a lot of floor space and may require additional slabs and therefore additional time and substantial costs on our part. So we must ask you to be patient and understand our cautious approach. We cannot work to a strict schedule on any project and we will decline to do so under normal circumstances. There are exceptions under certain circumstances.
- Select your faucet
- Select your installation day
- Select your back splash
Typically, if a customer requests a full granite back splash we will suggest you have an open mind because this may require additional slabs of material and a granite back splash is more expensive than a tile or mosaic back splash. In some cases it is a more cost effective option if there is available slab material based on your countertop requirements. We will go over these options once you select your countertop material and we know the sizes.
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